The general manager of the Royalton, Andre Dhanpaul, says he is surprised by claims that the hotel is poaching staff from established hotels.

The businessman says when they invited applications to work at the resort they received over 6000 applications. He says no one can force people to stay in a job if they are desirous of leaving. He says the hotel has control over who decides to apply or decides to make a change in their place of employment. He points out that people applied of their own free will. The General Manager spoke during the soft launch of the Royalton, which he says has 98 percent Saint Lucian staff. He said the resort’s ultimate objective is to treat its people well and surpass the expectations of its guests.